Once an order has shipped, Alive + Well is not responsible for lost or stolen packages confirmed to be delivered to the address as entered for the order. Shipping Address: A safe and accurate address for delivery must be provided at the time the order is placed. Orders placed on a Thursday-Sunday requiring cold shipping will not ship until the following Monday. However, you may want to consider using 2-Day and Overnight shipping methods when purchasing probiotics to ensure maximum potency. Probiotics that are recommended to be refrigerated remain so until the time of shipment, then shipped alongside an ice pack to ensure potency (Note: Ice pack will not arrive frozen, and product may not arrive cold). Shipping Refrigerated Products : Our manufacturers formulate their probiotics to ensure their products retain viability until they reach the consumer. Shipments to Puerto Rico can only be done via USPS 2-Day and Overnight shipping options are not available. Shipments outside the continental US: 2-Day and Overnight shipping orders to Alaska and Hawaii are subject to an additional charge of $10. Standard shipping time is 3-5 business days. Shipping carrier and method will be determined by Alive + Well's Shipping Department. Standard Shipping: Orders shipped via standard shipping may be delivered to PO Boxes and APO/FPO/DPO addresses. 2-Day and Overnight orders cannot be delivered on Saturdays or federal holidays. Orders placed after 12pm on Friday will ship on the following Monday. ![]() Orders placed after 12pm CST on Thursday will ship on Friday and will be delivered on the following Monday (via Overnight) or Tuesday (via 2-Day). Most major Texas cities are also eligible for next business day delivery (call to learn if your city is eligible for next day delivery)Įstimated delivery time: 3-5 business days.Ģ-Day and Overnight: Order must be placed by 12pm CST for processing on same day. Texas Orders: local Austin orders are generally delivered next business day - without any additional fees. ![]() However, we will contact you when the products are ready for pick up in our Bee Cave Alive + Well Store. Pick Up Orders: pick-up orders placed before 2:00 are generally ready same day. In most cases, we are able to ship orders placed before 1:00 pm central time on the same day.Įstimated delivery time: 3-5 business days. Orders must total $75 before tax (and after any promotional discounts) to qualify. We do not ship internationally at this time. Orders over $75 ship FREE with Standard Shipping
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